Turn Around Time
1. What is the turn around time (TAT) on orders?
Our hand made patches are MADE TO ORDER. Please ensure you place your order plenty of time in advance as our TAT does NOT include shipping time. We ship through USPS.
*All our TAT's are estimated and may change based on demand.
Our current TAT's are as follows:
- TAT for orders of 20+ FRAYED patches is around 15-20 business days.
- TAT for orders of 20+ PARTIALLY FRAYED patches is 14-16 business days. (depending on number of frayed patches needed).
- TAT for orders of 20+ NONFRAYED patches is 10-12 business days.
- TAT for orders of 1-19 patches (frayed or unfrayed) is 8-12 business days.
***Orders of over 150 patches may be subject to a longer TAT.***
Our TAT's do NOT include shipping time which we, unfortunately, have no control over once your order is placed in the mail. We will, however, do our absolute best to ensure you get your patches in a timely manner!
We understand our TAT may be slightly longer than what you're used to, but we promise a quality, hand-made product made with love and care you won't find anywhere else!
**CODES MUST BE USED AT CHECKOUT TO RECEIVE DISCOUNTS